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When you connect your iPad to a computer, it might prompt you that this iPad is supervised by another computer and cannot be used with this computer. So as iPhone. This means that your iPad/iPhone is supervised and managed by a school or a company under mobile device management (MDM). If you want to get rid of iPad/iPhone supervised mode, here are 3 methods for you to try out. Just don't miss the ideas.

This iPhone is Supervised by Another Computer and Cannot be Used with this Computer

Fix 1. Remove iPhone/iPad Supervision Using MDM Removal Tool

Passvers iPhone Unlocker is a magic tool that helps iOS users solve any dilemma including iPhone/iPad device supervision. With its brilliant unlocking technology, you can easily remove MDM restrictions without any expertise. It just takes a few steps to free your iPhone/iPad from being supervised without data loss.

More Benefits Using Passvers

  • Full Control - Gain access to all the features and apps of your device.
  • Privacy Security - Walk through the entire process with no one knowing.
  • High Success Rate - Ensure a nearly 100% success rate in breaking supervision.
  • Great Compatibility - Support all models of iPhone/iPad and all versions of iOS.
  • More Features - Wipe screen passcode, bypass Activation Lock, remove Apple ID, etc.

Be it a normally functioning or disabled iPhone/iPad, you may follow the different tutorial below to get out of iPhone/iPad supervised mode.

👍Remove MDM from a Normal iPhone/iPad

If your iPhone/iPad is in normal use, you can remove MDM even if you don't have an Apple ID account and password with Passvers iPhone Unlocker. Just follow the instructions below:

Step 1. Download, install, and launch Passvers iPhone Unlocker. Choose "Remove MDM" > "Work Properly". Connect the iPad to the computer via a cable.

Step 2. Press Start. Check if the Find My function is turned off. The suggestion is to turn off the Find My feature, which can allow you to remove iPhone and iPad supervision without Apple ID and password.

Passvers Check Find My iPhone

Step 3. Just wait for the removal process to be finished. Your iPhone/iPad will automatically restart when the process is done. Tap OK to finish the program and the "this iPhone is supervised by another computer" restriction is being removed.

👍Remove Remote Management from a Disabled iPad

If your iPhone/iPhone is locked and disabled already, the Passvers iPhone Unlocker still can help. Check the removal process below:

Step 1. Download, install, and launch Passvers iPhone Unlocker. Choose "Remove MDM" > "Work Properly". Connect the iPad to the computer via a cable.

Step 2. Enter "0000" to confirm the operation and put your iPhone/iPad into Recovery Mode following the on-screen instructions.

Access Recovery Mode

Step 3. Click to expand the pull-down menu and select the corresponding device information with your iPad. Match the Device Category, Type, and Model. Press the Start button to download the necessary firmware package.

Step 4. Press the "Device Activated" button when the firmware package is downloaded and installed. Click Got it if you see a reminder note. When the device screen shows the "Hello" interface, manually activate your iPhone/iPad to finish the removal process.

💡 Note:

Don't forget to back up your disabled iPhone/iPad data before removing MDM, because all data will be erased during the MDM removal process.

Fix 2. Erase iPhone/iPad via Apple Configurator

Apple Configurator is an application that you can only install on macOS. It can help you get rid of iOS supervised mode. Schools/companies usually use the Apple Configurator app to configure provided iPhones and set up MDM restrictions and supervision. So, it works if you want to remove Apple device supervision, too. Note that this method will also erase all data stored on your iOS device. To remove iPhone device supervision, follow the instructions:

Step 1. Install and launch the "Apple Configurator" on your Mac.

Step 2. Connect the MDM-restricted iPhone to a Mac using a USB cable.

Step 3. Once connected, you can find your iPhone device on the Apple Configurator homepage.

Step 4. Go to "Actions" > "Advanced" and choose "Erase All Content and Settings".

Mac Fix This iPad is Supervised by Another Computer

💡 TIP:

This method needs to be the administrator or to have administrator permission unless you cannot remove your iPhone supervision successfully. Thus, try to contact the Administrator first or use a third-party tool, like Passvers iPhone Unlocker, to bypass MDM without an administrator account instead.

Fix 3. Ask for School/Business Manager for Help

If you can contact the Administrator and ask for help, the Administrator can remove your iPhone from their supervision list in person, which will be the most straightforward method. Or, if they can disclose the MDM passcode, you can also remove iPhone restrictions manually with ease. To check the specific manual steps, you can refer to the following to exit iPhone/iPad supervised mode.

Step 1. Go to "Settings" > "General" > "VPN & Device Management" on your supervised iPhone/iPad.

Step 2. Locate "Remove Management".

Step 3. Tap "Remove Management", and enter MDM configuration password if you know.

Ask Administrator when This iPad is Supervised by Another Computer

FAQs of iPhone/iPad Supervised by Another Computer

What Does It Mean if My iPhone/iPad is Supervised?

Pad/iPhone device supervision allows administrators to manage various aspects of the device, such as restricting certain features or apps, enforcing security policies, and remotely deploying configurations. It provides organizations like schools or companies with greater control and management capabilities over the devices they own. In this case, you need to remove MDM from your iPhone/iPad.

Can I Factory Reset Supervised iPhone to Fix it?

No, performing a factory reset on an iPhone or iPad will not remove the iPhone/iPad supervised mode imposed by the mobile device management system. iPad/iPhone device supervision is a persistent status and will remain intact even if you reset your device to its factory settings. When you set up the device again, it will re-establish communication with the system, and the supervision status will be reinstated.

Can I Remove iPhone/iPad Supervised Mode via Recovery Mode?

Recovery Mode is primarily used for troubleshooting and restoring a device to its factory settings. However, it's important to note that Recovery Mode alone does not directly remove the iPhone/iPad supervised mode. After entering Recovery Mode, you can initiate a restore process through iTunes. The success depends on various factors, such as the specific MDM configuration and the restrictions imposed.

How to Recover iPhone/iPad After Successful Supervision Removal?

If your iOS device is in normal use, the MDM removal process will not affect data and files stored on your iPhone. Of course, you can still back your data up to iCloud. Then, once the MDM restriction is removed, you can sync the backup data. If your device is disabled, your iPhone/iPad is under recovery mode when removing MDM. All data will be erased.


It's the easiest way to ask an administrator to free your supervised iPhone/iPad if possible. Or, you may try Apple Configurator on Mac to exit iPhone/iPad supervised mode for free, but it'll erase all the existing data. If you can use your device normally, Passvers iPhone Unlocker is the optimal solution for Windows/macOS to fix "This iPhone/iPad is supervised by another computer" without data loss.

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