iPhone Screen Is Black and Won't Turn on, How to Fix?
Here are four ways to recover your iPhone from black screen and won’t turn on problem: hard reset your iPhone, fix via Passvers iOS System Recovery, restore your iPhone in iTunes, and get iPhone screen repair service.
iPhone black screen is a commonly seen problem that you cannot turn on the device. Here are two different cases that the iPhone screen goes black.
Case 1: "My iPhone 7 Plus screen goes black and won't turn on after it was dropped. Though the screen is black but the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"
Case 2: "My iPhone X screen goes black randomly. After waiting for some time, I pressed the Power button and it turned on but then went black again."
iPhone screen goes black when the phone comes across a critical system error which can cause the system to shut down. Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death or iPad black screen of death. Below are 4 solutions to fix your iPhone which is stuck on a black screen.
Why Is My iPhone Screen Black?
Reason 1: Hardware Issues
Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water drown. If that’s the cause of your iPhone black screen, it’s usually hard to handle the problem by yourself, so you had better take the phone to Apple Store.
Reason 2: Software Problems
Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black, which can be resulted from update failure, unstable firmware, etc.
Reason 3: Drained Battery or Crashed App
Apart from the hardware or software issues, there’s also possibility that your iPhone screen turns black because of drained battery or a crashed app. Remember to have a check beforehand.
Solution 1: Hard Reset to Fix iPhone Black Screen of Death
Hard Reset iPhone 8/X/11/12/13 in Black Screen
Step 1. Press and quickly release Volume Up button.
Step 2. Press and quickly release Volume Down button.
Step 3. Press and hold the Sleep/Wake button (also called side button) until the Apple logo appears on the screen.
Step 4. After the iPhone reboots, it should get rid of the black screen of death.
Hard Reset iPhone 7/7 Plus in Black Screen
Step 1. Press and hold Sleep/Wake + Volume Down buttons.
Step 2. Wait until the Apple logo appears on the screen.
Hard Reset iPhone 6/6s (or Earlier iPhone Model) in Black Screen
Step 1. Press and hold the Sleep/Wake and the Home key for about ten seconds.
Step 2. Wait until the iPhone reboots.
Solution 2: Fix iPhone Black Screen of Death Without iTunes [No Data Loss]
Passvers iOS System Recovery is a handy and powerful iOS system recovery program that can replace iTunes to fix common iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, update failure, unresponsive iPhone, and etc.
The program can fix iPhone black screen with 3 different modes, i.e., Free Quick Fix, Standard Mode, and Advanced Mode, from quick troubleshooting to deep scanning. You are recommended to try from the free way first to do the fixes. And in most situations, it prevents from erasing data on your device (except if you use the Advanced Mode).
Step 1. Open FonePaw iOS System Recovery
Step 2. Connect iPhone in Black Screen to PC
Next, connect iPhone in black screen to PC via USB cable. The program will detect your device. If your iPhone can be detected, please choose "Free Quick Fix" to repair your phone. If you cannot select such mode, move on to the next.
Step 3. Enable iPhone into Recovery Mode
Step 4. Download Firmware
In this step, the FonePaw program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. Then check the "Repair" button.
Step 5. Fix iPhone Black Screen of Death
Note that after repairing, situations listed below may occur:
- iOS may update to the latest version after restoring.
- Unlock network will be re-locked.
- The device will be restored to non-jailbroken after restoring.
Solution 3: Restore iPhone in iTunes to Fix iPhone Black Screen
The solution uses iTunes to fix iPhone/iPad that has black screen and won't turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.
Step 1. Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.
Step 2. In some cases, iTunes will detect that your iPhone is in recovery mode and show the above window.
Step 3. Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.
Step 4. The iPhone will turn on and get out of the black screen of death.
However, the iTunes solution doesn't work for some users. When trying to fix black screen with iTunes, some users get new problems: iPhone is stuck in recovery mode, iTunes couldn't recognize your iPhone and throws error 9, error 4013, etc. One way is to fix in the DFU mode, but because it's relatively complex, using a way without iTunes (Solution 2) is more recommended to have a try.
Solution 4: Get iPhone Screen Repair Service
FAQ about iPhone Black Screen Problem
Q1: How do I know that my iPhone won’t turn on is due to a hardware or software problem? And how to fix it?
If you have accidentally dropped your iPhone or water damage it and it turns to black screen of death, mostly it’s because a hardware issue.
For software issues, it’s hard to tell. If you have no memory that your phone has been damaged due to some reason, we recommend you try the fixes for software problems first: charge it for 30 min, identify some unstable apps, hard reset your iPhone, fix it with Passvers iOS System Recovery, or restore it in iTunes.
Q2: Can I get my iPhone in black screen repaired without data loss?
To avoid losing data, you can also try Passvers iOS System Recovery. It provides three modes to fix your iPhone software problems, including Free Quick Fix, Standard Mode, and Advanced Mode. The first two options will do no harm to your data, and the first one is totally free.
Q3: How to prevent iPhone black screen of death?
- Keep your iPhone in a normal temperature. Your phone may turn into black screen when it’s too hot or too cold.
- Uninstall the glitchy apps and unstable firmware. These may cause system errors and make your iPhone screen black and won't turn on.
- Backup your data. Sometimes you may need to restore or factory reset your iPhone to troubleshoot the problem, so back it up beforehand is always preferred.