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Trouble with iPhone won't turn on? No worries. There are 4 feasible methods here to get it fixed by Hard Reset, iTunes, and repair service. Better yet, Passvers iOS System Recovery offers a free and professional service to fix iPhone black screen of death without data loss.

Some people may find that the iPhone is on but the screen is black for no reason. Unluckily, you are facing the iPhone black screen of death problem. This is a common issue that occurs on all models of iPhone, even the latest iPhone 15 series.

Don't worry, in most cases, when your iPhone screen is black but still works, it can be fixed by yourself without significant data loss. Now, let's explore 4 effective methods to resolve the black screen issue on your iPhone. By following these steps, you'll be able to get rid of iPhone black screen in no time.

Passvers Fix iPhone Black Screen of Death

What Causes iPhone Black Screen of Death?

What makes your iPhone won't turn on with a black screen? Basically, it could be caused by hardware damage or software issues crashing. Identifying the reason first will be better for you to solve the problem.

Hardware Issues

An iPhone is made of small components and it'll go wrong if some of them fall apart after a hard drop or continuous vibration. Especially when the components between the screen to the motherboard were damaged, you'll get into iPhone black screen. Besides, some components may be damaged after falling into water or another liquid. In such case, iPhone won't turn on. More hardware causes may include as follows.

  • Components are not well connected.
  • The hardware is soaked and damaged.
  • The battery is drained out or dead.

As a rule, we can do nothing if iPhone won't turn on due to hardware issues, so you had better take your iPhone to Apple Store.

Software Problems

Contrary to hardware issues, some software causes may lead to the iPhone black screen of death. However, you still got the chance to repair iPhone black screen if it's due to a software issue. The causes are listed below. Let's take a look.

  • iOS fails to update to the new version.
  • A crashed app is incompatible with your current operating system.
  • iOS jailbreaking fails or causes other system glitches.
  • A major bug occurs along with the latest release of iOS.
  • iPhone storage runs out and has no room for a reboot.

Whether your iPhone black screen issue is caused by hardware or software problems, you have options to resolve this situation. Here are 4 practical and effective methods you can consider:

Methods Problems Features
Force Restart Software Problems Easy and fast, but doesn't 100% work
Passvers Software Problems High success rate, data-safe, easy to use
iTunes/Finder Software Problems Free, but will erase everything on your iPhone
Apple Store Genius Bar Software Problems/ Hardware issues Official, personalized service, need advance booking and in-person visits to offline stores

Of course, before attempting the aforementioned methods to fix the black screen issue, you can try charging your iPhone for at least half an hour. It is possible that your device is simply experiencing a black screen due to low battery power.

1: Hard Reset to Fix iPhone Black Screen of Death

Performing a Hard Reset is a simple yet effective common method to resolve the black screen issue on an iPhone. It’s also an Apple-recommended way to fix many subtle system errors. When your iPhone has a black screen and is unresponsive, a hard reset will force all the software to reboot and resolve some temporary hiccups. According to your iPhone model, the method of hard reset differs.

Ways to Put Different iPhone into Recovery Mode

Models Instructions
iPhone 8/X/11/12/13/14/15 1. Press and quickly release Volume Up button.
2. Press and quickly release Volume Down button.
3. Press and hold the Sleep/Wake button (also called the side button) until the Apple logo appears on the screen.
4. After the iPhone reboots, it should get rid of the black screen of death.
iPhone 7/7 Plus 1. Press and hold Sleep/Wake + Volume Down buttons.
2. Wait until the Apple logo appears on the screen.
iPhone 6/6s (or Earlier iPhone Models) 1. Press and hold the Sleep/Wake button and the Home key for about ten seconds.
2. Wait until the iPhone reboots.

If you still get stuck on the iPhone black screen of death or the iPhone still won't turn on at all, let's proceed to a professional program to rescue your iPhone without losing any private or significant data below.

2: Fix iPhone Black Screen of Death With Passvers iOS System Recovery [No Data Loss]

Passvers iOS System Recovery is a top-rated iOS repair tool on the market to fix over 50 types of system problems, let alone iPhone black screen of death. Thanks to its leading iOS recovery technology, you're able to fix iPhone won't turn on with a black screen while keeping all the data safe and sound.

More Features of Passvers iOS System Recovery

  • Fix iPhone Black Screen of Death with 3 repair modes: Free Quick Fix, Standard Mode, and Advanced Mode (from quick troubleshooting to deep scanning according to the issue).
  • Prevent data loss: We recommend that you try the free mode first. In most situations, using this software will prevent you from deleting data on your device (unless you use the advanced mode).
  • Broad compatibility: It works on almost all iPhone models (iPhone 4 and above, including iPhone 15) with the Black Screen of Death and is compatible with the latest iOS 17 system.
  • Reset iPhone without passwords: if you're accidentally locked out of a disabled screen or locked screen without a passcode, you can use this dedicated software to factory reset your iPhone and regain access.
  • Easy to use: The software provides simple and clear on-screen instructions, so you can easily follow the step-by-step process to fix the problem.

Step 1. Open Passvers iOS System Recovery

After installation, launch Passvers iOS System Recovery on your computer and click “Start” to proceed.

iOS System Recovery Main Interface

Step 2. Connect iPhone in Black Screen to PC or Mac

Next, connect iPhone in black screen to PC or Mac via a USB cable. The program will detect your device. Once detected, please choose "Free Quick Fix" to repair your iPhone black screen for free. If you cannot select such a mode, move on to the next.

Choose Free Quick Fix

Passvers iOS System Recovery also offers Standard Mode and Advanced Mode to repair iPhone won't turn on with the black screen. Select Standard Mode if you don't want to lose data. (Advanced Mode will deeply scan your iPhone and erase all data.)

Choose Repair Mode

Step 3. Enable iPhone into Recovery Mode

In this step, you need to put your device into recovery mode. Just follow the instructions of the program to put your iPhone 6/7/8/X/11/12/13/14/15 or another iDevice into Recovery Mode.

Choose Repair Mode

Step 4. Download Firmware

In this step, the Passvers program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. After your selection, click "Next" to download the firmware.

Downloading Firmware

Step 5. Fix iPhone Black Screen of Death

When the download is completed, your iPhone is being repaired now. Wait for a few minutes. Your iPhone should turn on and get out of the iPhone black screen of death.

Fix iPhone Black Screen of Death

🔔 Note that after repairing, the situations listed below may occur:

  • iOS may update to the latest version after restoring.
  • Unlocked networks will be re-locked.
  • The device will be restored to non-jailbroken after restoring the repair.

3: Fix iPhone Won't Turn on Using iTunes/Finder [Cause Data Loss]

iTunes (earlier versions of macOS) or Finder (macOS Catalina and later) is the official way to fix iOS issues by restoring your iPhone to factory reset. However, you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes or Finder. Therefore, think twice before you kick in or try Solution 2 to get a lossless repair.

The following are the specific steps to fix iPhone black screen issues using iTunes/Finder:

Step 1. Open Finder on Mac or the latest version of iTunes on Windows. Then connect iPhone with a black screen to the computer with a USB cable that came with it.

Step 2. In some cases, iTunes/Finder will detect that your iPhone is in Recovery Mode and show the above window. If not, you can put your iPhone into Recovery Mode manually.

iPhone Recovery Mode Interface

Here are the different ways to enter Recovery Mode among various iPhone models:

- For iPhone 8 and later (including iPhone 15 and iPhone SE 2): Press and quickly release the Volume Up button, and then the Volume Down key. After that, press and hold the Side button until you see your iPhone in Recovery Mode. (When you see your iPhone reboots in the halfway, don’t release the key).

Put iPhone 8 and Later Devices into Recovery Mode

- For iPhone 7 and iPhone 7 Plus: Press and hold the Top/Side button and the Volume down button at the same time. Don’t release your hand until you see the Recovery Mode screen.

Put iPhone 7 Series into Recovery Mode

- For iPhone 6s and earlier (including iPhone SE 1): Press and hold your Home button and the Volume Down button at the same time. Also, keep holding until your see the Recovery Mode screen.

Put iPhone 6 and Earlier Devices into Recovery Mode

Step 3. As the iPhone black screen of death is detected, click "Restore" to restore the iPhone to factory settings. If you have an iTunes backup, iTunes will prompt you to restore the backup to get back data.

Restore Black Screen iPhone

Step 4. The iPhone will turn on and get out of the black screen of death when the repair is done.

However, the iTunes solution doesn't work for some users. When trying to fix iPhone black screen with iTunes, some users get new problems: iPhone is stuck in Recovery Mode, iTunes couldn't recognize your iPhone and throws Error 9, Error 4013, etc.

To address these additional issues, you can use DFU mode, but it can be quite complicated. Therefore, to save your time and simplify the repair process, we recommend using a professional iOS repair tool - Passvers iOS System Recovery. (Solution 2)

4: Turn to an Official Repair Service if iPhone Won't Turn on

If your iPhone still won't turn on and the screen is black and unresponsive after trying the former troubleshooting methods, the BSOD is probably caused by hard damage, and it's time to turn to an official repair service (especially your iPhone is still under warranty or under the AppleCare plan).

Apple provides an official repair service called the Apple Authorized Service Provider (AASP) or the Apple Store Genius Bar. By visiting an AASP or the Genius Bar, you can have your black-screen iPhone assessed and repaired by trained technicians.

You can first make an appointment online or through the Apple Store app, and then visit the Apple Store at your scheduled time to get help. Please note that the process may vary, so it's best to contact your local store for specific details.

Apple Store Genius Bar

FAQs about iPhone Black Screen of Death

If you still have unsolved questions regarding the iPhone black screen of death, you may want to go down for some frequently asked questions below and get answers here.

Q1: Can iPhone black screen of death be fixed?

A: Yes for sure. If your iPhone won't turn on with a black screen issue is caused by a hardware problem, you have to turn to an Apple repair store to get some components replaced. However, if you never drop your iPhone or get it soaked in liquid, it's still possible to fix black screen on iPhone using the methods above by yourself.

Q2: How do I know that my iPhone won’t turn on is due to a hardware or software problem? And how to fix it?

A: If you have accidentally dropped your iPhone or water damage it and it turns to the black screen of death, mostly it’s caused by a hardware issue, and you need to get your iPhone repaired in the local Apple Store. For software issues, it’s hard to tell. If you have no memory that your iPhone has been damaged, we recommend you try the mentioned fixes for software problems first. Or you can try fixing it with Passvers iOS System Recovery, a professional iOS recovery tool.

Q3: Can I get my iPhone in black screen repaired without data loss?

A: Whether it will erase your data or not after fixing your iPhone black screen of death usually depends on the method you try. For sure! The most common method, Hard Reset, will not cause any data loss. And also you can try Passvers iOS System Recovery. It provides three modes to fix your iPhone software problems, including Free Quick Fix, Standard Mode, and Advanced Mode. The first two options will do no harm to your data, even the first one is totally free.

But, if you try to restore your iPhone with iTunes/Finder, your data will be cleared.

Q4: How to prevent iPhone black screen of death?

A: Here are some points you can pay attention to:

  • Keep your iPhone at a normal temperature. Your iPhone may turn into a black screen when it’s too hot or too cold.
  • Uninstall glitchy apps and unstable firmware. These may cause system errors and make your iPhone screen black and won't turn on.
  • Use a thick protector to avoid a severe drop or physical damage.

By the way, when you encounter the iPhone black screen of death problem, you many need to restore or factory reset your iPhone to troubleshoot the issue, so backing up your data beforehand is always preferred.


It's so frustrating to run into the iPhone black screen of death. However, take it easy. This post illustrates the possible causes and workable solutions for you to fix your iPhone not turning on with a black screen. It's recommended to try hard resetting your iPhone in the first place. Then, if you have a backup, you may restore your iPhone to factory settings with iTunes or Finder.

Or, give it a shot at Passvers iOS System Recovery if you have no backups. This professional repair tool will get in the groove and fix the iPhone black screen of death without any data loss. With its excellent iOS repair technology, this superb software will never let you down.

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