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Experiencing the frustration of iPhone being unavailable can be tough enough. Even worse, when you expect the Erase option to be your savior, finding no Erase option adds to the feelings of helplessness. Fear not! This article will explain why such a situation happens and offer you three practical solutions to your iPhone security lockout.

iPhone Unavailable No Erase Option

Why is My iPhone Unavailable with No Erase Option?

For the perplexing problem that your iPhone is unavailable and lacks the Erase option, there can be several factors behind it. The following table will help you delve into the reasons.

Reason Details
iOS Issues
  • An older iOS version--iPhones running on iOS versions older than 15.2 may not display the Erase option after multiple incorrect passcode attempts.
  • New iOS 17 Update-- The newest version will replace the Erase option with the Forgot Passcode option.
  • iOS bugs
Internet Connection If your iPhone is not connected to WIFI or Data, it may not offer the Erase option.

Apple ID If you haven’t logged in with your Apple ID on the device, the Erase option might not be available.

Now that we have identified reasons for the unavailability of the Erase option, let’s explore some potential solutions to "iPhone Unavailable". The following three ways will show you step-to-step instructions.

3 Ways to Fix iPhone Unavailable No Erase Option

Here, we will provide you with three options to unlock your iPhone’s disabled screen.

1. Erase Unavailable iPhone with Passvers iPhone Unlocker

Passvers iPhone Unlocker is a professional tool designed to unlock various types of locks on iPhones, including screen locks, Apple ID locks, iCloud activation locks, and more. With its powerful and lighting-fast unlocking capabilities, easy-to-use interface, and data retention features, Passvers iPhone Unlocker provides a safe and effective solution for recovering the "disabled" iPhone back to a normal one.

Here is a detailed tutorial for your reference.

Step 1. Start Passavers iPhone Unlocker on your PC, then choose the “Wipe Passcode Mode” option. Connect your iPhone to computer.

Step 2. Check the onscreen information of your iPhone, and download the firmware package.

Step 3. On the pop-up page, input “0000” as a confirmation to proceed with unlocking your iPhone. Wait for a moment, the “iPhone Unavailable” message will be successfully erased.

2. Erase Unavailable iPhone with iTunes/Finder

When you encounter the “iPhone is disabled, connect to iTunes” message, it indicates that you have exceeded the maximum number of incorrect entries. To resolve this, follow these steps to erase the unavailable iPhone using iTunes/Finder:

Step 1. Power off the disabled iPhone.

Step 2. Launch the latest version of iTunes on your PC (or Finder on Mac). Connect your iPhone to the computer using a USB cable.

Step 3. Press and hold the corresponding button on your iPhone to enter Recovery Mode:

  • iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus: Hold the Side button.
  • iPhone 7 and iPhone 7 Plus: Hold the Volume down button.
  • iPhone SE (1st generation), and iPhone 6s and earlier: Hold the Home button.

Step 4. Continue holding the button until the restore screen pops up. Locate your iPhone in iTunes/Finder, click on “Restore,” and wait for the process to complete. Afterwards, set up your iPhone again.

Erase Unavailable iPhone with iTunes/Finder

3. Erase Unavailable iPhone with iCloud Find My

If you have previously activated “Find My iPhone” on your iPhone before it is disabled, you can resort to the iCloud service to erase your unavailable iPhones as follows. This solution can also avoid the hassles of using computers.

Step 1. Navigate to iCloud.com and sign in using the same Apple ID associated with your disabled iPhone.

Step 2. Select “Find My iPhone” and then choose “All Devices”. Carefully locate and select your disabled iPhone from the list.

Step 3. Finally, click on the “Erase iPhone” option to remotely wipe both the device and its password.

Erase Unavailable iPhone with iCloud

FAQs about iPhone Unavailable No Erase Option

How to do a factory reset on an unavailable iPhone?

  • Launch the “Find My” app and locate your iPhone in the device list.
  • Select your iPhone and tap on “Erase iPhone”. Confirm the action by choosing “Erase again” to delete all data and settings.
  • Wait for some time to complete the erasing process. Afterward, you can follow the on-screen instructions to set it up again and restore your data from iCloud.

Can I fix iPhone unavailable no erase option without data loss?

Yes, it is possible to fix an unavailable iPhone without the erase option and without data loss. If you remember the password, you can wait until you can input it to unlock the device. However, if the password is forgotten, the only option may be to erase the iPhone and restore from a previous backup. If you don’t have a backup, data loss won't be avoided.

How to fix iPhone unavailable no erase option without computer?

If you want to fix the problem without computer, either visiting iCloud.com or using the Find My app is an effective method. You just select the unavailable iPhone on the Find Devices page, erase it and set it up as a new iPhone.

Final Words

In conclusion, we discuss the reasons behind the iPhone unavailability with no Erase option and how to fix this issue. We provide three easy solutions. You can resort to iTunes/Finder or try the iCloud if you have enabled the “Find My iPhone” function. However, for a comprehensive and efficient solution, we highly recommend Passvers iPhone Unlocker. This tool not only provides multiple unlocking options but also removes MDM restrictions and safeguards against data loss.

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